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It is with a heavy heart and great regret that it has become necessary to cancel Soulfest which was scheduled to take place in Auckland, Melbourne and Sydney, with side shows in Brisbane, Melbourne and Sydney, due to commence on October 20th, due to poor ticket sales.
Soulfest was launched with the intention of promoting genres of music that are often overlooked in this country, specifically Neo-Soul, RnB and Hip-Hop, and Soulfest 2014 successfully delivered some of the most exciting talent within these genres. Despite the best promotional endeavours, the event has not received the support via ticket sales to allow this festival to go ahead. Rather than reducing the line-up to deliver a sub-par event, the promoters, Soulfest International, have made the devastating decision to cancel the event in full.
There have been many people working behind the scenes, including media partners, artists, sponsors and suppliers who live, breathe and support this incredible genre of music and have worked tirelessly to deliver an outstanding line-up. The promoters sincerely apologise to all involved who have dedicated 7 months of their lives to work on this festival.
For further queries, please contact firstname.lastname@example.org or visit the Soulfest NZ facebook page
For all tickets booked online or by phone, the credit card used in the booking will automatically be refunded. Please allow up to 21 days to receive your refund. If the original credit card you used for the purchase has been cancelled or no longer valid please contact place of purchase.
If you made your booking at an outlet please return to the original outlet where the booking was made with your ticket(s) and credit card used to purchase in hand to obtain your refund. Refunds will only be provided to the original purchaser on presentation of photo ID.
Alternatively we would like to offer all our customers the opportunity to opt in and receive credit up to the value of $150.00 to one of our next major events valid for 12 months plus a free commemorative limited edition Soulfest T Shirt. Simply go to email@example.com and state your name, address and confirm that you would like to receive the Soulfest Credit Voucher. “